Terms & Conditions of Use and Legal Disclaimers

The Operator of This Web Site

This web site is owned and operated by Shell Global Solutions International BV, a member of the Shell Group of companies, registered in The Netherlands with its registered office situated at Kessler Park 1, 2288 GS Rijswijk, the Netherlands.

Terms & Conditions Governing This Web Site

Please read carefully through these terms and conditions (the "Terms & Conditions") before you go on to access this web site and its contents, as you are bound by them even as a visitor.

Some pages of this web site, such as "Contact us", may require you to submit personal information to Shell Global Solutions International BV. We respect the privacy of everyone who visits this web site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you provide to us. Also please note that the Privacy Policy forms part of these Terms & Conditions so references to Terms & Conditions will include references to the Privacy Policy.

By accessing and continuing to use this Website you accept and undertake to abide by these Terms&Conditions.

This Website contains links to web sites of other companies within the Shell Group ("Shell Companies") with terms and conditions that may differ from these Terms & Conditions. On your journey around such web sites, please check the terms and conditions of each web site that you visit and do not assume that these Terms & Conditions apply to all such web sites.

Shell Companies have their own separate identities but in this web site we may sometimes use "Shell", "Group, "we" or "us" when we refer to Shell Companies in general or where no useful purpose is served by identifying any particular Shell Company.

Changes to these Terms & Conditions

From time to time Shell Global Solutions International may change these Terms & Conditions set out here without prior notice so please check these each time you revisit this web site.

By browsing this web site you are accepting that the version of the Terms & Conditions displayed at the date of your visit are terms and conditions that bind you.

Disclaimers

Links to External Web Sites

This web site may include links to external web sites. When you follow such links, the external web site may appear as a separate full screen (in which case you will need to switch between browser screens to return to this web site, or in some cases it may appear within the frame of this web site (in which case you will be able to return to this web site by using the navigation buttons within the frame). Where an external web site appears within the frame of this web site, this is purely for ease of navigation back to this web site. Links to external web sites are provided in order to help you find relevant web sites, services and/or products that may be of interest to you quickly and easily.

• Shell Global Solutions International BV does not indicate any responsibility for such external web site, even if it is a web site owned and operated by another Shell Company.
• It is your responsibility to decide whether any services and/or products available through any of these external web sites are suitable for your purposes.
• Shell Global Solutions International BV is not responsible on behalf of the owners or operators of these web sites, or for any goods or services they supply, or for the content of their web sites.
• Shell Global Solutions International BV does not give or enter into any conditions, warranties or other terms or representations in relation to any web sites that are linked from this web site, nor accepts any liability in relation to any such web sites (including any liability arising out of any claim that the content of any external web site linked from this web site is offensive, libelous to you, or infringes the intellectual property rights of any third party).

Links to This Web Site

You may not link to this web site without Shell Global Solutions International BV express prior written consent.

If you wish to provide a hypertext or other link to this web site, please contact the top site editor with details of the URL(s) of the web page(s):

1. from which you are proposing to link to this web site; and
2. on this web site to which you are proposing to link.

We will consider your request. It is our decision as to whether we agree to your request and we do not have to do so.

Compatibility of this Web Site with your Hardware and Software

Shell Global Solutions International BV does not guarantee that the use of this web site will be compatible with all hardware and software that may be used by visitors to this web site and excludes any liability in contract, tort (including negligence), breach of statutory duty, restitution or otherwise for any damage, indirect or consequential loss (including without limitation pure economic loss, loss of profit, loss of business, depletion of goodwill and like loss) howsoever caused arising out of or in connection with the use of this web site, or the use, accessing, downloading any information, including without any limitation, as a result of any computer virus or suchlike.

Information Provided on this Web Site

All information provided as part of this web site is intended to be general in nature and you should not rely on it in connection with the making of any decision.

Shell Global Solutions International BV tries to ensure that all information provided as part of this web site is correct at the time of inclusion on this web site but does not guarantee the accuracy of such information.

Shell Global Solutions International BV is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action.

In relation to all information on this web site and to the extent permitted in law, Shell Global Solutions International BV excludes any liability in contract, tort (including negligence), breach of statutory, restitution duty or otherwise for any injury, damage, indirect or consequential loss (including without limitation pure economic loss, loss of profit, loss of business, depletion of goodwill and like loss) howsoever caused arising out of or in connection with the use of this web site, or the use, accessing, downloading or relying on any information or other documents and materials contained in this web site.

Intellectual Property Rights Pertaining to Material on this Web Site

This web site contains material including text, photographs and other images and sound, which are protected by copyright and/or other intellectual property rights.

• All copyright and other intellectual property rights in this material are either owned by Shell Global Solutions International BV or have been licensed to it by the owner(s) of those rights so that such material can be used as part of this web site.
• This web site also contains trade marks, including the word "Shell", the Shell emblem and other names and logos used by relevant Shell Companies. All Shell trade marks included on this web site are the property of Shell Brands International AG or its affiliated companies and are protected by registration wherever applicable. No licence, express or implied, is granted for you to use Shell trade marks and any unauthorised use may violate copyright laws, trade mark laws, and/or other civil and criminal laws. Any third party trade marks appearing on this web site are acknowledged to be the property of their respective owners.
• You may:
  - access any part of the web site; and
  - print off one copy of any or all of the pages for your own personal reference.
• You may NOT without our express written consent of Shell Global Solutions International BV:
  - copy (whether by printing off onto paper, storing on disk, downloading or in any other way),
  - distribute (including distributing copies),
  - broadcast,
  any material contained on this web site.
  
• Furthermore, you may not;
  - remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from this web site;
  - alter or tamper with in any way or otherwise use any material contained in this web site except as set out under "You may".
  
  These restrictions apply in relation to all or part of the material on this web site.

Changes to / Operation of This Web Site

• Shell Global Solutions International BV:
  • may change the format and content of this web site at any time without prior notice;
  • may suspend the operation of this web site for support or maintenance work, in order to update the content or for any other reason; and
  • reserves the right to terminate access to this web site at any time and without notice.
• Shell Global Solutions International BV excludes any liability in contract, tort (including negligence), breach of statutory duty, restitution or otherwise for any damage, indirect or consequential loss (including without limitation pure economic loss, loss of profit, loss of business, depletion of goodwill and like loss) howsoever caused arising out of or in connection with any changes to this web site or your inability to use of this web site.

Complaints Procedure

If you have a question or complaint about this web site, please contact customer services of Shell Global Solutions at shellglobalsolutions@shell.com

Data Protection

We respect the privacy of everyone who visits this site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you may provide to us.

We collect information so that we can contact you in response to your queries about:

• Shell Group's corporate matters and social responsibilities;
• Information on road fuels and lubricants, retail sites, payment cards;
• General question about Shell and the oil industry; or
• If you would like to discuss the possibility of being registered as an approved vendor/product supplier.

We also collect information if you seek job opportunities within Shell Companies via our "Job Opportunities" link. The personal data you provide via the on-line application form and otherwise as part of the recruitment process will be held and processed for the purpose of the selection by a relevant Shell Companies and in connection with any subsequent employment or placement, unless otherwise indicated. To view our Privacy Policy regarding job applications, please access Privacy Policy.

Law & Jurisdiction

These Terms & Conditions are governed by and to be interpreted in accordance with English law and in the event of any dispute arising in relation to these Terms & Conditions or any dispute arising in relation to this web site, whether in contract or tort or otherwise, the English courts will have non-exclusive jurisdiction over such dispute.